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[STICKY] An open letter to the serial community...

Stormy's picture

All right, now, some of you would have received this letter already, and some will be getting it over the next few days (there's a lot of stories out there, and I'm not a robot...unfortunately. :P).


Early next year, Wibbly will start producing merchandise and selling it through our site, and we want to offer our services to the the web serial community. You may have considered, or even be using services such as Cafepress or Zazzle, but find the costs and low payouts to you troubling. I can assure you our prices will be more than competitive and have outlined the differences below.

In the first run of merchandise, we will be making t-shirts in black or white, and badges. If there is a demand for more colours for the shirts, or different sizes in the badges, we will look at accommodating this in future releases. For a smooth start to our business, we want to keep the options few and simple as we learn the ropes.

What’s in it for me?
Primarily, you will have merchandise for sale. You can create t-shirts with your own characters’ quotes or pictures on them. You can have in-universe logos on badges. Whatever you want, with only sensible restrictions, such as no racism, hate speech, bigotry explicit material and so forth.

Additionally, there will be very little effort on your part required. Once we sign a contract (so everyone involved is protected), you send in your designs, you inform us the amount of commission you want on each, and that is about it. You have the choice to buy from us (at the base price, plus shipping) and sell them through your own site, or simply link your customers over to our store and we will take care of everything else: production of the merchandise, handling of payments (technically PayPal will do that) and shipping of the awesome shirts and badges.

Ok, I haven’t stopped reading it, how much is this going to cost?
Your soul. And a kitten. Jokes aside, nothing. As this is an effort to band us together, to provide a central place to sell our merchandise from (which also allows, for example, a person who likes Legion of Nothing* to make a superhero shopping trip and pick up half a dozen Shimmer badges at the same time).

*Just an example, we haven’t signed Jim on yet.

There will not be any set-up costs, hidden fees or any of that tiny small print that ends up costing you dearly later. We are going to be upfront about everything. It is a cliché, but honesty is the best policy. The only catch is that we have a limit to how much you can charge as your commission on products sold through our store (this does not apply to selling our products yourself) for the sake of consistency and avoiding buyer complaints for prices we are not responsible for.

It will not cost you anything, but we are not promising to make you rich. It will still be your responsibility to send your readers to the store and enthuse them for your merch.

Ok, sounds all right, give me some figures.
Note: For all examples, amounts are given in Australian dollars (and the equivalent USD at the time of writing). Figures may shift a little between now and the opening of the store. We are still confirming suppliers whilst seeing how much interest there is in this project.

All figures are for a black t-shirt with a full-colour design on it (up to A4 size - 8.3 × 11.7”).

[We will allow up to $20AUD [$18.25USD] commission for products sold in our store. For these examples, we’ll use $5].

Wibbly Press Shirt
Base cost – $17.50AUD [$15.97USD]
Your commission (e.g.) – $5AUD [$4.56USD]
Total – $22.50AUD [$20.53USD]

Zazzle Shirt
Base cost – $25.15AUD [$22.95USD]
Your commission (e.g.) – $5AUD [$4.56USD]
Total – $30.15AUD [$27.51USD]

CafePress Shirt
Base cost – $27.40AUD [$25.00USD]
Your commission (e.g.) – $5AUD [$4.56USD]
Total – $32.40AUD [$29.56USD]

Something important to consider is that all of these shirts are of similar quality. Being cheaper does not mean we will supply shirts that fall apart after the first wash.

If you look over the prices you will notice that our proposed prices are quite a bit cheaper than the other options – the example given shows that our base plus the commission is less than even the next most expensive base price. Even if you made a shirt on Zazzle without giving yourself any commission that would still be more expensive for the buyer. With us you can allow yourself a greater commission without pricing yourself out of the market.

For a further example, during research of of existing serials with merchandise, I noted a black CafePress shirt for $31.50USD. Under their pricing scheme the author would be making $6.50; under our system that same author would make $15.53USD – over double the profit.

That’s the shirts, you said something about badges?
This one is slightly harder to compare. Neither CafePress or Zazzle have direct analogues for our 1.5” size, so I shall provide the closest sizes.

Wibbly Press Badge – 1.5” Badge
Base cost – $1.50AUD [$1.37USD]
Your commission (e.g.) – $0.50AUD [$0.46USD]
Total – $2.00AUD [$1.82USD]

Zazzle Badge – 1.25” Badge
Base cost – $1.59AUD [$1.45UD]
Your commission (e.g.) – $0.50AUD [$0.46USD]
Total – $2.09AUD [$1.9USD]

CafePress Badge – 1” Badge
Base cost – $2.19AUD [$2.00USD]
Your commission (e.g.) – $0.50AUD [$0.46USD]
Total – $2.69AUD [$2.54USD]

The prices speak for themselves even more than for the shirts, taking into account that our badge is bigger than both existing options listed here.

Ok, I’m interested, how do I proceed?
The simplest thing to do for now would be to send back an email saying as much – we will not start production for the next two months. We want adequate time to prepare, involve many interested authors in the initial roll out and build an awesome-looking and streamlined store.

An idea of how many products you will want to sell would be useful to add to that email. We don’t need anything more than an estimate off the bat, just to allow us to make an educated guess at the size of our store. On that subject, an indication of whether you’d like to use our store or sell the products yourself would also be useful.

Yeah, but...
If you do have any questions, feel free to email me [wibblypress (at) gmail (dot) com] or just ask here.

Comments

Zanaku's picture

Ok... A couple things...

#1: Postage: Where will you be shipping from, and what prices do you think shipping will be? I have bought from both Cafepress and Topatoco before, and the postage costs are not pretty to the UK. Considering the stuff I'm buying, I'm completely ok with it, but I'd like to know what's gonna be happening with it here. :)

#2 Other wares: If this hits off as a great success, would you consider producing other merchandise? Hoodies, mugs, coasters and suchlike?

#3 Market: Are you -just- looking for serial authors here? or would you be willing to let webcomic writers and the like onboard also? While a serial-only service might be more focused, the inclusion of other media would possibly give a wider market, and more chances to sell.

I think that's all. ;D

Flexer's picture

#1 Hm? Cafepress, standard

#1 Hm?
Cafepress, standard shipping to uk: 6$ +3$ each other item... 1 week delivery O_o
That doesn't seem bad to me =/

#2 *headdesk* pillows!!!!!! :D

Zanaku's picture

To...

...the US, maybe. Not UK. I had to pay waaaay more than that.

edit: ok yeah, I forgot to mention; there's a 25% customs fee on top of that.

also the shipping took little under 3 weeks. Or a month. I can't recall.

Flexer's picture

http://www.cafepress.com/cp/i

http://www.cafepress.com/cp/info/help/index.aspx?page=shipping.aspx
Click on United Kingdom on there...
Maybe they changed? :)

Zanaku's picture

just...

...made an edit.

there's an uber customs charge. and yes, they must've changed. D:

Flexer's picture

>_>

Huh?! weird..
But they say that Customs charge + VAT is included! =/

P.S. I did make a couple orders from J!NX before they came to Europe.. Paid the crazy shipping fees, but wasn't EVER charged the customs fees... Lucky? =/

Zanaku's picture

Well...

...sometimes they miss something.

But both times I've ordered I've been delivered a slip of paper instructing me to pick up the order from the depo and pay the fee. D:

Flexer's picture

:P

Ah, damn.. I feel for you :S

J!NX marked the package as a gift though ^_^
I think that's the reason I didn't have to pay fees :)

Actually, both packages from them + the mug from TDWTF were all marked like that.. Yay for no customs fees ^_^

*still tries to invent a universal teleporter to stop paying shipping fees* >_<

Stormy's picture

Answers...

1) Rough postage calculation...Base postage is about $18.70AUD to the UK (for a package containing one shirt and a few badges) + probably about $2 for the packaging itself, etc. To the US apparently it's about $15.30AUD.

In comparison (using Topatoco prices) mailing one shirt to the UK is at cheapest $12.52USD, with the caveat that this method can take up to six weeks and that 1% of packages are lost, with the company unable to replace items if they do not arrive. The next cheapest option is $29.48USD.

2) If it's a great success, the next step would probably be mugs. Hoodies would be a greater investment, as they tend to cost a great deal more than shirts, and the market is probably smaller, though if there is the demand, we will accommodate.

3) I'm primarily marketing this at serial authors, though I've got no issue opening it up to webcomic guys or podcasters.

Reality is a formality.

Topatoco for webserials

Interesting idea, and a great way to cross-promote. My only concern would be the cost of shipping. Most of my readers are in the US/Canada, with a sizable contingent in the UK and some Euro-stragglers. :)

Stormy's picture

Shipping...

Rough postage calculation...Base postage is about $18.70AUD to the UK (for a package containing one shirt and a few badges) + probably about $2 for the packaging itself, etc. To the US apparently it's about $15.30AUD.

In comparison (using Topatoco prices) mailing one shirt to the UK is at cheapest $12.52USD, with the caveat that this method can take up to six weeks and that 1% of packages are lost, with the company unable to replace items if they do not arrive. The next cheapest option is $29.48USD.

Reality is a formality.

shipping

WAY more expensive than Spreadshirt et al. Most of my readers are in the US and Canada; to ask them to pay nearly $15 in shipping/handling evaporates any base price savings. It might be worth my working with you to give my Australian readers a less-expensive alternative, and possibly my UK readers--I can't tell from your figures whether it's cost-effective for European Union.

It's too bad, because this is a great idea.

Stormy's picture

Looks to be...

$14USD from Spreadshirt to the EU, that's USPS Economy (i.e. up to six weeks), for the example given above (AusPost has the same rate to the UK as it does to the EU) Air Post is like a max of 10 working days, generally somewhere around 6, so it's a lot quicker.

Reality is a formality.

Couple of questions...

What equipment will the merch be produced on? Also, what kind of turnaround are you expecting from the time the order is placed to when it's out the door to the customer?

I'm definitely interested!

C

Stormy's picture

Equipment

We'll be using a heat press to transfer the images onto 100% cotton t-shirts. As to turnaround, there should be no more than a 1-2 day delay before the order is on its way to the customer.

Reality is a formality.

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